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How can I change my payment method/ payment processor?

In order to switch payment processor, you simply need to re-upgrade your StatCounter account.

  1. Log into your StatCounter account.
  2. Click the "Upgrade" link in the top navigation bar.
  3. Selection your preferred payment option and follow the instructions to complete your new upgrade.
When your new upgrade comes through, we will cancel your old subscription so that you will not be billed in error.

Please note that if you believe you are due a credit or refund, you should submit a ticket to the StatCounter Support Team for assistance.

Answers to the majority of questions we receive can be found here in the knowledge base.